Eclectic Business & Leisure
(Operated by Charalambides Marketing)
Effective Date: 15/07/2025
Introduction:
Eclectic Business & Leisure or Eclectic Hotel (“we“, “our“, or “us“), operated by Charalambides Marketing, is committed to protecting your personal data and respecting your privacy rights under the General Data Protection Regulation (EU) 2016/679 (“GDPR”).
This Privacy Policy explains how we collect, use, store, and protect your personal data when you interact with our website or make a booking at our hotel.
Data Controller
Charalambides Marketing
Trading as: Eclectic Business & Leisure
13 Ioanni Kliridi Lykabittos 1070 Nicosia, Cyprus
+357 22 76 4040
Personal Data We Collect
When you use our website or book a stay, we may collect the following categories of personal data:
- Identification Details: Full name, nationality
- Contact Information: Email address, phone number
- Booking Information: Dates of stay, room preferences, number of guests
- Special Requests or Preferences: Dietary restrictions, accessibility needs
- Communication History: Any correspondence sent to us via email, contact forms, or social media
We do not collect or process payment information online, as all payments are made in person at the hotel.
How We Collect Your Data
We collect your personal data when:
- You complete the booking form on our website
- You contact us via email, phone, or social media
- You provide details during check-in or check-out
Legal Basis for Processing
We process your personal data under the following legal bases:
- Performance of a Contract: To manage and fulfill your booking and stay
- Legitimate Interests: To improve our services and respond to inquiries
- Compliance with Legal Obligations: To comply with recordkeeping, tax, and public health regulations (e.g., guest registration)
- Consent: Where required, such as for marketing communications (you may withdraw your consent at any time)
How We Use Your Data
We use your data to:
Process and manage hotel bookings
Communicate with you about your reservation
Provide customer service
Personalize your experience
Comply with legal and regulatory requirements
We do not use your personal data for automated decision-making or profiling.
How long we retain your data
We use your data to:
- Process and manage hotel bookings
- Communicate with you about your reservation
- Provide customer service
- Personalize your experience
- Comply with legal and regulatory requirements
We do not use your personal data for automated decision-making or profiling.
Data Sharing and Transfers
We do not sell or rent your personal data.
- We may share data with:
- Trusted third-party service providers who assist us with IT or operational functions (under confidentiality agreements)
- Legal or public authorities when required by law
We do not transfer your data outside the European Economic Area (EEA). If such transfers become necessary, they will be carried out with appropriate safeguards in place.
Data Retention
We retain your personal data only for as long as necessary to:
- Fulfill the purposes stated in this policy
- Comply with legal obligations (e.g., tax or guest registry regulations)
- Resolve disputes and enforce our agreements
- Data is securely deleted when no longer required.
9. Your Rights Under GDPR
As a data subject, you have the right to:
- Access your personal data
- Rectify inaccuracies in your data
- Erase your data (“right to be forgotten”)
- Restrict or object to processing
- Data portability
- Withdraw consent at any time (if processing is based on consent)
- Lodge a complaint with a Data Protection Authority
To exercise any of these rights, please contact us.
10. Data Security
We implement appropriate technical and organizational measures to ensure your data is secure, including:
- Secure access controls
- Encryption of data in transit (e.g., via HTTPS)
- Regular security audits and staff training
11. Cookies and Website Analytics
Our website may use cookies to improve your browsing experience. We do not use cookies for advertising or extensive tracking.
You can manage cookie preferences in your browser settings.
12. Changes to This Policy
We may update this Privacy Policy from time to time. The latest version will always be available on our website with the effective date.
13. Contact Us
For questions or concerns about this Privacy Policy or how your data is handled, contact:
Data Protection Officer (DPO)
Email: contact@eclectichotelcy.com
Phone: eclectichotelcy.com
Address: 13 Ioanni Kliridi Lykabittos 1070 Nicosia, Cyprus